Tuesday night my wife and I decide to go out for dinner in Chattanooga. A much needed break with four young children. On the way, my cell phone rings and I've got a customer who just wants to ask me a "couple of questions" about the estimates I left with him. I go through the usual questions about quality, reliability, warranties, maintenance and so forth. When it comes to a new heat pump though, there is always one thing we land on, efficiency ratings. My wife and I are now making our way through rush hour traffic and I see her from the corner of my eye as she tenses up with envy in light of my impeccable driving skills. We get up to speed and settle into the well worn groove of the left lane, as do most multi-taskers.
I then go through the explanation of what all the different acronyms mean, what matters, what doesn't and what makes sense. As I often do, I explain what the SEER ratings mean. Much like gas mileage to a car the higher the SEER rating the better mileage it will get, therefore saving you money on the electric bill. I then go over the specifics of the quotes and try to give sound advise when it comes to getting the best unit for his house.
I then go through the explanation of what all the different acronyms mean, what matters, what doesn't and what makes sense. As I often do, I explain what the SEER ratings mean. Much like gas mileage to a car the higher the SEER rating the better mileage it will get, therefore saving you money on the electric bill. I then go over the specifics of the quotes and try to give sound advise when it comes to getting the best unit for his house.
My wife and I are now pulling off the interstate only to grind to a halt at the bottom of the exit ramp. I am held back in my seat as she uses her arm as a mechanical safety belt across my chest. Again she looks at me with adoration in light of my ability to stop within mere inches of the car ahead....(sarcasm). I then get deeply involved in explaining the operation of Carrier's newest marvel, the Greenspeed variable volume heat pump. Finding my way through downtown Chattanooga keeping a sharp eye out for anyone getting close to their car pulling out keys, this is a sure indicator of a parking spot about to be freed. The Carrier 20 SEER Infinity heat pump with Greenspeed technology has the highest efficiency ratings of any heat pump on the market today. It precisely matches the heating and cooling needs of the home and is able to deliver up to 13 HSPF. That is 29% higher than the nearest competitor. More amazing is that's 68% higher than a standard unit. This means the use of those costly auxiliary heaters is greatly reduced. Carriers Ideal humidity control provided by the Infinity thermostat is just one more part of this outstanding system.
Now deeply engrossed in explaining the variable speed compressor and its almost completely silent operation, I notice we have circled the restaurant several times. My wife of 16 years has developed an amazing way of communicating with me when she knows I won't make eye contact with her. I notice her attention being directed at the side of my face, wisely, I don't break. I realized I had made several passes of an open spot while paying more attention to explaining how the inverter works. We park and Beth makes a steady pace for the end of the line now bulging from the entry.
I continued to explain every detail with more excitement as I went. A few minutes had passed and I noticed my wife's position was no longer visible from my sales arena. My customer is trying to piece together the flood of information I had just leveled on him and in an effort to simplify his question, he asked me "well... how many miles per gallon does it get?!?!" I just spent the last 40 minutes describing every screw placement of this machine to then realize it was all for not. You see the truth is, what everyone really wants to know is....how much MONEY is this THING going to save me. With all 20 years of experience, and in dealing with the most technologically advanced heating system on the market, all I could say was " it gets 60 miles per gallon!!!" Yes sir, professionalism at its best. One thing I have found is that you can talk all the percentages, seers and hspf"s you want. But at the end of the day you just need to know how many miles per gallon your system gets. Here is a short video that can do a much better job than me. Besides I have some making up to do. I sit down at the table and through purse, sarcastic lips my wife says "WELL............HOW MANY MILES PER GALLON DOES IT GET!?!?!"
Now deeply engrossed in explaining the variable speed compressor and its almost completely silent operation, I notice we have circled the restaurant several times. My wife of 16 years has developed an amazing way of communicating with me when she knows I won't make eye contact with her. I notice her attention being directed at the side of my face, wisely, I don't break. I realized I had made several passes of an open spot while paying more attention to explaining how the inverter works. We park and Beth makes a steady pace for the end of the line now bulging from the entry.
I continued to explain every detail with more excitement as I went. A few minutes had passed and I noticed my wife's position was no longer visible from my sales arena. My customer is trying to piece together the flood of information I had just leveled on him and in an effort to simplify his question, he asked me "well... how many miles per gallon does it get?!?!" I just spent the last 40 minutes describing every screw placement of this machine to then realize it was all for not. You see the truth is, what everyone really wants to know is....how much MONEY is this THING going to save me. With all 20 years of experience, and in dealing with the most technologically advanced heating system on the market, all I could say was " it gets 60 miles per gallon!!!" Yes sir, professionalism at its best. One thing I have found is that you can talk all the percentages, seers and hspf"s you want. But at the end of the day you just need to know how many miles per gallon your system gets. Here is a short video that can do a much better job than me. Besides I have some making up to do. I sit down at the table and through purse, sarcastic lips my wife says "WELL............HOW MANY MILES PER GALLON DOES IT GET!?!?!"
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